Privacy Policy

This Privacy Policy (the “Policy”) governs the manner in which Skin Confidence Academy (“We”, “Us”, “Our”), through our website, consultation and learning platforms (including Graphy), Zoom live training sessions, digital portals, mobile applications, WhatsApp communication, e-books, e-learning courses, and associated digital platforms (“Platform”), collects, uses, maintains, and discloses information of its users (“Doctors”, “Medical Graduates”, “12th Pass Students”, “Skin Therapists”, “Learners”, “Users”, “You”, “Your”).

This Policy also describes the practices that we apply to such information, your privacy rights, and your choices regarding your data.

By accessing or using our Platform, enrolling in our aesthetic dermatology courses, Memberships, booking counselling calls, participating in hands-on clinical internships, webinars, or providing your Personal Information, you consent to the collection, use, and disclosure of information as described in this Policy and our Terms of Use.

If you do not agree with this Policy, you are advised not to use our services or access the Platform.

PERSONAL INFORMATION

“Personal Information” refers to any information that identifies you, including but not limited to:

• Name, age, gender, date of birth
• Email address, mobile/WhatsApp number
• Residential address, city, state, country, and location details
• Academic background, educational qualifications (e.g., 12th Pass status, Graduation, Post-Graduation, MBBS, BAMS, Foreign Medical Graduate status)
• Profile details, student ID numbers, course enrollment records, and digital identifiers

“Sensitive Personal Information” includes:

• Account credentials, passwords, and security questions
• Financial, banking, and payment-related information (processed strictly via secure, encrypted third-party payment gateways)
• Patient data, clinical logbooks, zone-based training records, case-study assessments, or clinical assignment submissions handled during hands-on internship programs

Usage of the term “Personal Information” shall include “Sensitive Personal Information” wherever applicable.

INFORMATION WE COLLECT

We may collect both personal and non-personal information in the following ways:

Personal Identifiable Information

We collect personal information only when voluntarily provided by you, such as during:

• Course enrollment (Foundation, Intermediate, Silver, Diamond, Quantum levels, webinars)
• Application for Flagship Internship Programs
• Registration for counselling calls, WhatsApp clarity groups, or placement assistance
• E-book downloads or online assignment/quiz submissions
• Communication via email, WhatsApp, or website forms

You may choose not to provide such information; however, this may limit access to specific course materials, live training sessions, hands-on clinical internships, or certification.

Clinical Training & Educational Data

To deliver structured aesthetic dermatology training, zone-based hands-on exposure, and clinical mentorship, we may collect:

• Attendance records for live classes, webinars, and hands-on clinical modules
• Performance evaluations, quiz/assignment scores, and zone-based training progress
• Medical credentials or council registration numbers (for doctor-specific courses)

Non-Personal Identifiable Information

We may collect technical data whenever you interact with our Platform, including:

• Browser type, operating system, and device information
• IP address, usage behavior, time spent on video lectures, and interaction data
• Date/time of visits and portal navigation paths

Cookies

We may use cookies and similar tracking technologies to:

• Improve user experience and store portal preferences
• Maintain continuous session continuity across desktop and mobile devices
• Analyze platform usage, video lecture completion rates, and forum activity

You may disable cookies through your browser settings; however, certain features of the learning management system may not function properly.

HOW WE USE AND SHARE THE INFORMATION COLLECTED

We use your information for the following specific purposes:

To Provide Educational, Clinical & Certification Services

• Manage course enrollment, live classes, online video lectures, and webinars
• Conduct zone-based hands-on clinical training, live patient exposure, and internship mentoring under expert faculty Dr. Jasdeep Kaur and Dr. Vikas Kathuria
• Evaluate assignments, track learning progress, and issue verifiable Certificates of Completion
• Provide career pathway guidance, counselling, and job placement assistance

To Manage Platform and Operations

• Enable secure user login and access to learning modules
• Securely process course and internship fees
• Provide technical customer support and respond to admission queries

To Communicate With You

• Send course notifications, live session reminders, and schedule updates
• Provide access to WhatsApp clarity groups, student discussion forums, and community updates
• Share educational resources, e-books, and newsletter updates

Service Providers & Third-Party Platforms

We may share necessary information with trusted third parties who assist us in operating our Platform, including:

• Graphy (For community and content hosting)
• Zoom (For live interactive classes and webinars)
• Payment Gateways (For secure fee processing)
• Hosting, Mobile App & Analytics Providers (For website, iOS/Android learning accessibility)

These parties are contractually obligated to use your data strictly for service delivery and maintain confidential handling.

Legal & Regulatory Compliance

We may disclose information if required to do so:

• To comply with applicable statutory laws or legal processes
• In response to valid court orders or government requests
• To protect the rights, safety, security, and intellectual property of Skin Confidence Academy, its faculty, and its students

We do NOT sell, trade, or rent your personal information to third parties.

YOUR CHOICES

• Limit Information: You may choose what personal or academic details to provide; however, limited data may restrict enrollment in advanced or doctor-level courses.
• Communication Preferences: You may opt out of non-essential promotional messages while retaining essential course and internship alerts.
• Cookies: You can disable or manage cookies via your web browser settings.

YOUR RIGHTS

Subject to applicable Indian laws, you have the right to:

• Access the Personal Information we hold about you
• Request correction of inaccurate, incomplete, or outdated academic/personal data
• Request deletion of your personal records from our active databases
• Withdraw consent for ongoing data processing (subject to course completion and regulatory requirements)

Requests can be submitted using the contact details provided below.

PROTECTION OF YOUR INFORMATION

We take robust administrative, technical, and physical security measures to protect your data, including:

• Restricted-access systems for registered learners and staff
• Secure servers, data encryption, and protected LMS databases
• Strict confidentiality protocols for clinical logs, patient interactions during internship, and medical records

However, no digital transmission over the internet or electronic storage system can guarantee 100% security.

THIRD-PARTY WEBSITES & CLINIC INTEGRATIONS

Our Platform contains links to external services, payment systems, and our primary clinical training facility (Skin Confidence Brain & Spine Neuro Centre). We are not responsible for the privacy practices or content of third-party external websites.

CROSS-BORDER DATA TRANSFER

Your information may be stored, hosted, or processed in India or other countries depending on our cloud hosting and software service providers. By using our Platform, you consent to such transfers.

DATA RETENTION

We retain your information for as long as necessary to:

• Fulfill educational, internship, certification, and verification requirements
• Maintain alumni records and placement assistance tracking
• Comply with statutory legal and accounting obligations

When data is no longer required, it is securely anonymized or deleted.

MODIFICATION TO PRIVACY POLICY

Skin Confidence Academy reserves the right to update this Privacy Policy from time to time. Continued access or use of our Platform following any updates constitutes acceptance of the revised Policy.

GRIEVANCES & CONTACT DETAILS

If you have any questions, concerns, or queries regarding this Privacy Policy or data handling, you may contact us:

Dr. Jasdeep Kaur | Skin Confidence Academy
📧 Email: skinauraskillacademy@gmail.com
📞 Phone: +91 85868 44718
📍 Address: Skin Confidence Academy, Behind Supermart 2, DLF QE, H.N. 7311, GF & Basement, Gurugram - 122009 Haryana (DLF Phase 4)