Refund & Cancellation Policy
This Refund Policy (“Policy”) governs the terms under which refunds, cancellations, and rescheduling are handled for services offered by Skin Confidence Academy (“Creator”, “We”, “Us”, “Our”) through the website, consultation platforms including Graphy, Zoom sessions, WhatsApp communication, and associated digital platforms (collectively referred to as the “Platform”).
This Policy applies to all users (“Doctors”, “Therapist”, “12th Pass Students”, “Users”, “You”, “Your”) who purchase or access any consultation, workshop, or service through the Platform.
By booking or purchasing any service, You agree to this Refund Policy along with our Terms of Use and Privacy Policy.
If You do not agree with this Policy, You are advised not to proceed with booking or payment.
Nature of Services
The services provided include:
- One-to-one medical consultations (online/offline)
- Internship, Mentor, training and guidance
- Workshops, webinars, and educational sessions
- Digital and In-clinic health-related offerings
All services are time-based, knowledge-based, and expert-driven, and once delivered or scheduled, they cannot be reversed.
No Refund Policy (General Rule)
All payments made for consultations, sessions, or services are:
- Non-refundable
- Non-transferable
This applies to:
- Completed consultations
- Missed appointments
- Late arrivals
- No-shows